Frequently Asked Questions

Subscription
Your free trial to Bible Engagement Project will give you access to the entire curriculum library, including Listen and Learn for preschool, kids, youth, and adults.
You’ll need to enter your credit card information to start the free trial, but you won’t be charged at any time during the 30 days. If you decide to cancel during the first 30 days, you will not be charged.
Free trials will be subject to auto-renewal and require a credit card number to be on file at the time the trial begins. We will begin billing you for your subscription at the end of the free-trial period unless you cancel automatic renewal prior to the end of the free-trial period.
If you don’t cancel your free trial before the end of the 30 days, your subscription will automatically start, and you will be billed for your selected plan. For example, if you selected the 50-99 tier for your free trial, you will be billed for the 50-99 subscription.
To cancel your free trial, call us at 1-800-897-5174. If you decide to cancel during the first 30 days, you will not be charged.
Your subscription to Bible Engagement Project includes curriculum for every age level. If you don’t need curriculum for the whole church yet, you can subscribe with the group size that meets your current needs. You’ll still have access to all the curriculum, but you’ll only have access for that selected tier.
If you only plan to implement Bible Engagement Project in your kids ministry, your group size will be determined by the number of people who need access to the app rather than by the number of kids in your ministry. This would include kids pastors, leaders, and teachers. It’s also a good idea to include all parents or guardians so they have access to the Family Devotions on the app that they could use throughout the week.
If you only plan to implement Bible Engagement Project in your kids ministry, then you need to select the subscription tier that will accommodate all who need access to the app. So, kids pastors and kids’ leaders need to be included in the count of people. It’s also a good idea to include all parents or guardians in the count of people who need access to the app so they have access to the Family Devotions to be used throughout the week.
Pricing is based on church attendance assuming your whole church will implement Bible Engagement Project. However, if only one ministry or group will be implementing Bible Engagement Project, then you should base your subscription tier on group attendance.
If we have more people who need access to the app than we expected, will it change our subscription?
Your subscription will not automatically jump to the next tier. Once you reach the cap of users accessing the app in your subscription tier, you won’t be able to add additional users. However, you can move up to the next tier anytime you need! Just give us a call at 1-800-897-5174 anytime you need to change tiers.
You can edit or cancel your subscription online or by contacting us at 417-567-4910 or [email protected].
To cancel your subscription online, visit store.faithlife.com/account/Subscriptions and click “Cancel Subscription” from the "Subscriptions" section of your account page and follow the instructions given. When you’ve done this, your subscription will not automatically renew at the next renewal date. If you cancel an annual subscription that is being billed monthly, your credit card account will be charged for the remaining payments due on the established billing cycle. You will have full access to the services subject to the subscription until the end of your existing subscription term.
All subscriptions begin when we confirm your initial payment and renew on an automatic basis as described in your order (monthly or annually). By subscribing, you agree to allow us to automatically renew your subscription at the end of each subscription period. Your subscription will automatically renew on the renewal date shown in the “Subscriptions” section of your account page unless the subscription is no longer offered. On the renewal date, the credit card associated with your account will be charged the current rate for the subscription (or the monthly portion due if you have an annual subscription that is billed monthly). If a renewal payment fails, you will be notified via email. You will have thirteen (13) days to update your payment information before your subscription will be suspended. All notices regarding your subscription will be sent to the email address associated with your account.
If you do not cancel your subscription before your renewal date, your subscription will renew with the same terms as when it was originally purchased.
App
The Bible Engagement Project app is available for download from the IOS App Store and the Google Play Store.
In the app, tap the “Community” button at the bottom of the screen and then tap the “Invite” button at the top of the screen. On the invitation screen, you’ll see several ways to invite people to Bible Engagement Project: QR code, email, text, or any other messaging app.
Check out Inviting People to your Digital Small Group for more detailed instructions.
The Bible translation available in the app is the New Living Translation (NLT). The translation available in Spanish is Nueva Traducción Viviente.
Technical Support
Yes! Since we have partnered with Faithlife to include one subscription to Logos Bible Software in each subscription to Bible Engagement Project, we have all the sessions housed on the Logos platform. All you have to do is log in with your email and password you used to create your account for Bible Engagement Project. If you do not already have an account to Logos, you can create a free Logos Basic account. Just be sure to use the email and password you used to create your Bible Engagement Project account.
The Adult and Youth curriculums are only available through the Bible Engagement Project app. However, there are downloadable resources available for the Kids and Preschool curriculum that can be accessed on a desktop computer and printed as needed. This includes activity pages, videos, slides, and handouts.
You can use your device’s native method of either Apple Airplay or Google Chromecast to any supported device.
General
The first step would be to install the app and get your church set up. Check out BibleEngagementProject.com/get-started for step-by-step instructions.
When you’re ready to start promoting Bible Engagement Project to your congregation, check out BibleEngagementProject.com/Launch for everything you need to launch.
Yes! All of the Bible Engagement Project curriculum and the library of resources included with Logos Bible Software are available in Spanish. Just choose the “Spanish + English” option when you subscribe, and you’ll have access to both at no additional cost.
Yes! Just choose the “Spanish + English” option when you subscribe, and your whole church will get access to the curriculum for preschool, kids, youth, and adults in English and in Spanish at no additional cost.
Due to the pandemic and the fact that so many churches are having online services, videos and curriculum can be used in online services. However, we ask that any recorded video of service only be up and live on any platform (i.e. Facebook, Instagram, YouTube, etc.) for 72 hours. You can, of course, do a service or small group over Zoom or some other digital meeting system using the videos and curriculum as long as it is not recorded and posted online for replay the 72-hour window.
Yes! We have an 8-part video series to equip and train small group leaders available for free on our website.
Curriculum
The curriculum included with a subscription to Bible Engagement Project was designed to be very flexible, so you can use it where you see fit in your church. Adult and Youth sessions could be used for Sunday school on a Sunday morning or for a mid-week service or small group time. The Kids and Preschool curriculum both have a large group and a small group component. Both can be used on a Sunday morning, or large group could be done on a Sunday morning, and the small group component could be used for a mid-week service.
Yes! All age levels are learning the same thing at the same time with Bible Engagement Project. You can check out the Scope and Sequence for all ages of Listen at https://bibleengagementproject.com/Listen
The Bible translation used in all Bible Engagement Project curriculum is New Living Translation (NLT). The translation available in Spanish is Nueva Traducción Viviente.
Yes! When you subscribe, you’ll have access to the full curriculum, so you can start with Volume 1 whenever you’re ready.
Logos
Your subscription to Logos Bible Software gives one person access to the resource library. If you need additional licenses, you can add those to your subscription at any time for as low as $20 per month.
Sign in to Faithlife.com using the same email and password you used to subscribe to Bible Engagement Project. Click on your church group in the left-hand sidebar. In the “Settings” menu, select “Licenses”. This page is a list of all the licenses your church group is subscribed to. To assign the license(s) to Logos Bible Software, click the “Assign” button next to the license. If the person you want to share is not yet a member of your church group, you may need to invite them first.